by Erika Montgomery | Feb 16, 2022 | Customer Service, Social Media
The rise of the internet and social media has transformed the ways consumers and businesses interact and communicate with each other. These shifts in technology have had huge impacts in the realm of customer service. As such, businesses should not overlook social...
by Erika Montgomery | Feb 14, 2022 | Marketing, Social Media
Crocheting is a craft I learned as a young girl while sitting on my great grandmother’s lap. Crochet involves connecting one chained loop to another in a pattern that magically ends up creating a beautiful masterpiece. I never realized that those times of watching,...
by Erika Montgomery | Feb 9, 2022 | Digital Marketing, Social Media
The number of people active on social media is astonishing. According to Statista, “In 2020, over 3.6 billion people were using social media worldwide, a number projected to increase to almost 4.41 billion in 2025.” That is a lot of people. With the large number of...
by Erika Montgomery | Feb 7, 2022 | Marketing, Social Media
If you’ve ever spent any significant amount of time with young children, or children of any age, you may have noticed their lack of attention span and propensity to flit from one thing to another. They never seem to engage in one activity for too long, and even if...
by Erika Montgomery | Feb 2, 2022 | Public Relations
Recently, I discovered the show “White Collar” on Netflix and was immediately sucked into the world of Neal Caffrey and Peter Burke. After binge-watching the entire series, I reflected on the development of the characters and how the show evolved. I realized while...
